The Delivery Specialist / Automotive Photographer will report to the Brand Director.
This position is responsible for maintaining customer survey scores above the district average and photographing all vehicles and posting them online. Success is earned every day by ensuring customer satisfaction and keeping the vehicle inventory photographed, with photos that present each car in the best way possible. This role strives to reach completion and excellence quickly. The role’s performance directly impacts the store’s ability to attract customers online and maintain good standing with Honda.
Responsibilities and Duties:
Perform a battery test on the vehicle to be delivered to ensure there are no issues experienced later.
Ensure the vehicle delivered to the customer is free of scratches.
Ensure that the right vehicle is being delivered to the customer.
Ensure that the vehicle has the proper amount of gas.
Ensure that the correct temporary license plate is on the vehicle.
Ensure that the customer has the correct set of keys.
Complete the Personalized Settings Worksheet, assist the customer pairing phone Bluetooth, and demonstrate the vehicle’s features to the customer.
Follow up calls with customers, remind them of our customer survey, and discover what it would take to earn a perfect score.
Drives, photographs, and publishes all vehicles to designated online listings.
Saves photos in a way that can be retrieved on demand.
Keeps a record of inventory, cars that have been photographed, and vehicles that remain.
Changes license plates and frames to Hill Country Honda when necessary.
Takes vehicles through a drive-thru car wash when necessary.
Other duties as assigned by the Brand Director
An interest in cars and photography.
Self-starter and reliable. Results matter.
Owns reliable transportation
Proficient in Microsoft Office and Google Drive.
Strong computer skills.
Some college preferred, but not required.
Driving and parking
Using a spreadsheet
Ability to work well with others.
Ability to use Photo manipulation software (like Photoshop) to edit photos
Ability to take pictures with a touch screen device
Ability to park vehicles in tight spaces without damage
Ability to work with others.
Ability to overcome obstacles.
Ability to drive a standard transmission vehicle
Strong work ethic.
Creative. Photography is an art!
Problem solver. Finds solutions, not excuses
Strives for excellence.
Cooperative with management and peers
Must have a valid driver’s license and a clean driving record.
Must be able to walk 12,000 steps per day when necessary.
Job Type: Full-time
You have requested that Indeed ask candidates the following questions:
- How many years of customer service experience do you have?
- How many years of Honda customer experience do you have?
- How many years of photography experience do you have?
- What is the highest level of education you have completed?
- Are you able to work in San Antonio, TX 78254?
- Do you have the following license or certification: Driver’s License?
- Which shifts are you available to work?
- Which days of the week are you available to work this job?
- When will you be available to start this job?
- How is your previous experience relevant to this role?
- When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.